Please note: Our intake process has temporarily changed. RAAM Oxford County is open to serve Oxford Community. New client intakes are welcome. We ask that new clients go to our client resource link to print and complete our intake paperwork. Please call (519) 539-1111 and speak to reception for drop off instructions. If you have any program specific questions please feel free to dial x223 to speak with the RAAM Nurse Practitioner. Thank you for your patience as we navigate through COVID-19.p
WHO WE ARE
Rapid access addiction medicine (RAAM) Oxford is a walk-in clinic for people aged 18+ who are struggling with alcohol or opioid use.
You do not need an appointment to access care at the RAAM.
IS THIS PROGRAM FOR ME?
- You must be 18 years of age or older, AND
- Struggling with alcohol or opioid use
- Open to anyone in Oxford County
HOW DO I GET STARTED?
- Drop in during clinic hours – no appointments for first visits
- We will help you with the Intake Package when you attend the RAAM, or you can complete the package prior to your first visit by:
- Picking up the package at our reception
- Attending our Outreach drop-in Tuesdays and Thursdays, 9-11 a.m.
- Printing the forms from our website
- Asking for the packages from the agency that is referring you to the RAAM
WHAT SHOULD I EXPECT?
- No waitlist
- A safe, comfortable setting – it’s about you!
- Meet with medical staff, nurses, counsellors – a team
- Explore substance-use concerns, detailed history, and your goals
- Regularly scheduled visits based on your needs
- First visit takes longer, and follow-up appointments are shorter
- Provide a urine sample for drug screening at each visit
New clients are encouraged to arrive at the beginning of drop-in times.
WHAT ELSE SHOULD I KNOW?
- The RAAM is not a methadone clinic or a withdrawal centre.
- We do not provide ongoing physician or nursing care, or emergency medical services.
- Once you reach your goals, you are transferred back to your family doctor or nurse practitioner. If you don’t have one, we can assist you in finding one.
- A pharmacy is located in our building, for your convenience.
What is a RAAM clinic?
Community-based, easy access treatment for people seeking addiction medication, counselling, and connection to a range of on-site or community resources.
Who works at the RAAM - Oxford County Community Health Centre?
Physicians, Nurse Practitioners, Registered Nurses, RPNs, Social Workers, Addiction Counsellors, Outreach Workers, Dietitian, Physiotherapists, Housing Stability Workers, and Medical Receptionists.
What medications are prescribed?
For Opioid Use Disorder, the treatment prescribed is Suboxone. For Alcohol Use Disorder, anti-craving medications can be prescribed such as Naltrexone. These medications are proven to be highly successful.
Can I access counsellors at the RAAM?
Yes. Counsellors are available for brief interventions. If you need additional counselling services, we will assist you in making arrangements.
ABOUT THE COMMUNITY HEALTH CENTRE
RAAM is part of the comprehensive services provided by the Oxford County Community Health Centre (OCCHC).
Our purpose is to remove barriers to healthcare and provide a wide range of support services. All services are free.
Visit our website for a full list of the programs and services offered to support inclusive healthcare in our community.